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About Rug Store
Rug Store - We offer a huge selection of Beautiful Kilim Rugs and Carpets. View one of the most comprehensive collections of Persian, Turkish, Afghan Rugs, Kilim Furniture, Kilim Pillows, Kilim Stools, Rugs Cleaning, Rugs Repairs.

When it comes to choosing the right carpets and rugs in London, UK, for your home and office spaces you can rely on us. We have been providing an impeccable service for the last thirty-five years, showcasing oriental rugs and carpets, kilims and accessories and anything you can think of in terms of kilims and oriental products. The collection comprises of more than 8000 authentic carpets, rugs and kilims which is undoubtedly the largest carpet and kilim collection in the UK.

With such an extensive collection of rugs and carpets and allied products, you can be rest assured that you would get the right one for your home and office. Adorning your interior with an oriental touch that rightfully compliments the finesse of a modern household has been in fashion amongst the culture conscious circles. All authentic oriental rugs and carpets are hand woven by the indigenous tribes of orient and they bere a stamp of the originality of the aesthetic perception of the orients. In countries like India, Pakistan and Afghanistan the tradition of carpet weaving has been a part of a vibrant and dynamic culture since time immemorial and the skills and techniques had been handed down from one generation to the next. The motifs and geometrical patterns have an antique feel due to their age old tradition that would enliven your interior space through a harmony of color, space and contours.
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Shop Story
STORE INFORMATION
Rugstore is owned and run by Kazim Yildiz, who has been in the Oriental Rugs and Carpet trade for over 35 years. Kazim’s involvement in the Rug trade started in his early teens when he was living in Istanbul. His elder brother was already firmly established in the carpet trade and so he arranged an apprenticeship for his younger brother Kazim to begin work as a carpet restorer. Kazim spent many years of his practical apprenticeship under the guidance of some of the finest restorers in Istanbul.
After completing his training and working as a professional restorer for a number of years, along with trading privately with antique pieces, Kazim decided to come to England and settle his profession here in London.

His shop in Richmond London is aimed at providing a specialist service with a vast stock in old and antique Kilims & Rugs, the shop has been going from strength to strength ever since which brought about the opportunity to also offer to his clients a wonderful array of large room size decorative carpets for main living and dining room areas.
Kazim’s determination to source the many beautiful carpets and textiles available, frequently entails him in travel throughout England, Europe and of course to Istanbul in Turkey, ‘the heart of the rug world’,where he acquires many of his exquisite antique rugs, decorative Carpets, and tribal pieces.

Kazim is supported by close and dedicated staff. His senior managers are generally based at Richmond, who have worked in the oriental Carpet trade for a number of years, in which they have acquired a valuable and noted expertise in the business.

The senior managers academic backgrounds are one of ‘Fine Art Photography’ and ‘Graphic Design’leading them to have a great appreciation and enthusiasm to the varied array of colours and design seen in so many of the weaving's.

Rugstore prides itself in being a reputable and well-established retailer with superb customer service. Whether you are a private buyer, collector, interior designer or trade customer, you will find our staff only too pleased to show you around and discuss your needs,answering any queries you may have.

Kazim's appreciation and understanding of Carpets and Kilim’s as works of art has quickly driven Rug Store into a prominent position. His commitment and vision to providing ‘excellent service’ to his clients is commendable and so ensures Rugstore’s continued premier position within the marketplace of Carpets and textiles

Kazim brings to Rugstore a truly personalised service built on the basis of trust, solid guarantees, customer care and sound value all of which are appreciated by customers and trade colleagues alike.

The web site presents a very diverse and comprehensive selection of weaving's from various countries; however we do focus on New, Old and Antique Kilims along with a large selection of New, Old Antique Rugs from various different villages.

If you are looking for anything in particularly then please do contact us and we will do all we can to meet your needs.
Shop Media
Policies
Shipping
Processing time
Dispatch from: United Kingdom
All deliveries are handled by: UPS/Hermes/TNT/Parcel Force/Royal Mail/DHL. We are unable to ship to box addresses.
We deliver to most national and international destinations. Deliveries to all international addresses will take longer, but we try to send all orders by the quickest route possible. Delivery charges are calculated by volumetric weight, and are calculated at the checkout.
Delivery time
Typically UK mainland deliveries are made within 3-7 working days. NON UK deliveries are made within 7-14 working days.
All deliveries require a signature on accepting:
If you or someone on your behalf is not able to sign for the delivery, the carrier will leave a card to arrange a re-delivery at a suitable time. Cards can only be left where there is access to secure post boxes, therefore some shared accommodation and apartment buildings will not receive delivery cards as a matter of security.
Returns & Exchanges
Returns and exchanges
If you are not entirely delighted with the products that you have chosen you may return them to us within 7 days of receipt. We will be happy to offer you an exchange provided that the products are returned complete, in perfect condition with the original packaging.
Please contact our Customer Service via e-mail within 48 hours of delivery to or call 0.
Return Policy
Please note your delivery and insurance cost will need to be covered by you. Once we have received the item and are happy with it has been returned in the same condition as it was dispatched, we will issue you with a full refund on the purchase price, minus our delivery costs plus handling charges and any additional charges relating to the recovery of the goods.

Alternatively you can choose to accept a credit for the full price of the item you ordered. This can be used towards the purchase of another item. Because our products are unique they are subject to availability. By using high-tech digital camera we have tried to show our items with several resolutions to tolerate the restrictions on digital photography and internet media but still we can not 100 % guarantee for especially the colours of the carpets and kilims. Product Descriptions were prepared as much as our knowledge for guidance purpose only.
Please note, whilst every effort is made to accurately reproduce the appearance of each rug we stock we can not accept any responsibility for the colour misrepresentations. Different colour display settings on computer monitors can have an effect on the appearance of colours in our rug images. You can still return your rug for a refund, however they will not be deemed faulty and you will be responsible for the return costs
Clearance Sales / Custom Orders
We will not be able to cancel or refund your purchase of sold under "Clearance Sales / Custom Orders"
Return Address
Rug Store
312 UPPER RICHMOND ROAD WEST, EAST SHEEN, RICHMOND, LONDON, SW14 7JN.
Tel / Fax: 020 8876 0070 Mon-Sat 10am - 6pm
Email:
Privacy Policy
Privacy
Customers need to provide their contact information for shipping and billing.
I would only use this information for commercial purposes like
-To let you know any and every details regarding your order
-To complete your order
-For legal purposes (e.g. payment of taxes)
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